All-in-One Cloud ERP for Modern Co-operative Housing Societies
CHSMGR automates maintenance billing, double-entry financial accounting, smart visitor gate security, and resident records in one intuitive platform designed for managing committees, accountants, and residents.
Experience the full society portal with real-time test accounts:
Sign In to Portal / Try 1-Click Demo →Engineered for Housing Society Governance & Operations
Everything managing committees, treasurers, and residents need to ensure statutory compliance, timely collection, and residential tranquility.
Automated Maintenance Billing
Generate monthly, quarterly, or ad-hoc maintenance bills automatically. Supports fixed rates, per-sqft calculations, sinking fund, repair fund, and auto-computed 21% late fee interest.
Society Accounting & General Ledger
Full double-entry bookkeeping built for cooperative societies. Chart of accounts, journal vouchers, bank accounts, expenditure vouchers, and live defaulter tracking reports.
Gatekeeper & Visitor Pass Security
Digital check-in for guests, delivery agents, cabs, and vendors. Guards record purpose, vehicle numbers, and pass status with instant resident notification and real-time activity logs.
Helpdesk & Complaint Ticketing
Residents can log plumbing, electrical, civil, or security complaints with priority levels. Society staff can assign tickets, update status, and close complaints with resolution notes.
Resident & Vehicle Parking Register
Manage wings, flats, owners, tenants, emergency contacts, and four-wheeler/two-wheeler parking slots with assigned slot tags and authorized vehicle registration.
Amenity Booking with Auto-Billing
Clubhouse, swimming pool, tennis court, and banquet hall slot reservations with automated booking approvals and direct billing integration into resident ledgers.
Housing Society Rules & Bye-Laws Knowledge Base
A curated, authoritative repository of Model Bye-Laws, statutory fee limits, government notifications, and compliance best practices for Managing Committees, Flat Owners, and Residents.
Maintenance Calculation & Statutory Sinking Fund Norms
Understand which maintenance heads are divided equally among all flats versus charges calculated proportionally by carpet area, plus mandatory reserve funds.
- Divided Equally: Security, water, lift AMC, common electricity, office admin, and service charges.
- Carpet Area Based: Repair & Maintenance Fund (minimum 0.75% p.a. of construction cost).
- Mandatory Sinking Fund: Min 0.25% p.a. of flat construction cost (excluding land cost).
- Fund Segregation: Sinking fund must be parked in approved bank fixed deposits and cannot be used for routine bills.
Statutory Basis: Bye-Law No. 67, 68 & 69
Under the Model Bye-Laws of Co-operative Housing Societies, society maintenance is systematically divided to ensure parity between small and large apartments:
- Equal Distribution Heads: Salaries of manager, watchmen, sweepers; lift operation and AMC contract; common area lighting; printing, stationery, and auditor fees.
- Area-Proportional Heads: Property taxes (if billed by municipal body collectively per sq.ft.) and Building Repair Fund.
- Sinking Fund Utilization: Sinking fund can only be encashed for major structural reconstruction or building redevelopment with prior General Body special resolution.
Non-Occupancy Charges (NOC) Capped Strictly at 10%
Societies cannot arbitrarily inflate maintenance fees for rented apartments. Statutory government orders cap Non-Occupancy Charges strictly at 10% of basic service charges.
- Strict 10% Ceiling: Calculated strictly on basic service charges (excluding taxes, water, and sinking fund).
- Immediate Family Exemption: Zero NOC payable if flat is occupied by parents, spouse, children, siblings, or grandchildren.
- Court Precedent: Bombay High Court has ruled that general body resolutions charging higher percentages are illegal and unenforceable.
- Compulsory Adjustment: Any excess NOC collected under names like "tenant development fund" must be refunded to the member.
Statutory Reference: Govt Order No. SAGRUYO-1001/Pra.Kra. 147/14-S
Under Section 79A of the State Co-operative Societies Act, the Government has permanently capped Non-Occupancy Charges:
- Calculation Formula: If monthly basic service charges are ₹1,500/month, the maximum Non-Occupancy Charge that can be billed is ₹150/month (10%).
- Excluded Components: Municipal property tax, water charges, non-agricultural tax, and sinking fund are legally exempt from the 10% calculation.
- Member Remedy: If a society bills above 10%, the flat owner can issue a legal notice and file a petition before the Deputy Registrar under Section 79A for invoice correction.
Late Payment Simple Interest (Max 21%) & Sec 101 Recovery
Defaulter management norms, maximum statutory simple interest allowable on overdue maintenance, and the streamlined Section 101 recovery certificate process.
- Simple Interest Cap: Maximum 21% per annum simple interest; compounding interest or daily penalties are prohibited.
- Grace Period: Minimum 15 to 21 days from invoice generation date before late fees begin accruing.
- Defaulter Threshold: A member who fails to pay society charges for 3 consecutive months is classified as a defaulter.
- Section 101 Certificate: Fast-track recovery certificate issued by Deputy Registrar without prolonged civil court litigation.
Statutory Basis: Bye-Law 72 & Section 101 of MCS Act
Procedures for recovering dues while staying 100% bye-law compliant:
- Interest Calculation Rule: Interest can only be charged on outstanding maintenance arrears. Societies cannot levy interest on interest (no compounding).
- Mandatory Pre-Recovery Steps:
- 3 consecutive months of non-payment.
- Managing Committee passes a resolution to initiate recovery.
- 15-day final demand notice served via Registered Post / Speed Post.
- Recovery Execution: Once the Deputy Registrar issues the Section 101 certificate, the designated Recovery Officer can attach bank accounts or auction movable assets to recover arrears.
Parking Space Allotment, Stilt/Open Slots & EV Charging Norms
Supreme Court precedent prohibits builders from selling parking. Society allotment priority, 1-member-1-slot baseline, and statutory EV charger installation rights.
- Builder Sale Ban: Supreme Court (Nahalchand Laloochand judgment) held that open/stilt parking cannot be sold by builders; it belongs to the society.
- 1-Car-1-Slot Priority: Every member is entitled to one parking space before any member can be allotted a second parking slot.
- Fair Lottery Rotation: If car count exceeds available slots, an annual transparent lottery or rotation system must be adopted.
- EV Charger Rights: Members have legal right to install EV chargers at their allotted parking spot connected to their flat meter board.
Statutory Basis: Bye-Laws 78 to 84 & Supreme Court Landmark Judgment
Key parking rules established under co-operative housing jurisprudence:
- Parking is Not Real Estate: Parking space is common amenity property and cannot be bought, sold, or transferred independently of the flat.
- Visitor Parking Reserve: Society must earmark a minimum of 10% of total parking capacity strictly for visitors, emergency vehicles, and delivery partners.
- EV Charging Guidelines: As per Central Ministry of Power guidelines, societies cannot reject EV charging requests if the member covers wiring and installation costs safely.
Flat Resale Transfer Premium Cap (Max ₹25,000) & NOC Rules
Statutory protection against exorbitant transfer fees. Societies cannot charge more than ₹25,000, and a Society NOC is no longer compulsory for flat registration.
- Statutory ₹25,000 Ceiling: Maximum ₹25,000 (inclusive of any premium/donation) under Government Section 79A notification.
- No Mandatory NOC: Sub-Registrar offices do not require a society NOC to register a sale deed (Govt Circular dated 12 Apr 2012).
- 30-Day Decision Window: Committee must process share certificate transfer within 30 days of receiving valid Form 20/21.
- Deemed Membership: If the committee fails to communicate a decision within 30 days, membership is legally deemed approved.
Statutory Reference: Section 79A Notification dated 9th August 2001
Transfer rules designed to stop illegal extraction of donations from flat buyers and sellers:
- Ban on "Voluntary" Donations: Demanding donations of ₹50,000 to ₹5,00,000 during flat resale is an illegal practice punishable under Section 146 of MCS Act.
- Clearance of Dues: Seller must clear all pending society maintenance dues and obtain a "No Dues Certificate" prior to final share transfer.
- Nomination Rights: Nomination (Form 14/15) only transfers membership rights as a trustee; legal ownership remains governed by succession laws or will.
Interior Renovation, Structural Integrity & Working Hours
Rules for flat repairs, strict prohibition against chipping or damaging load-bearing pillars, permissible working hours, and refundable debris deposits.
- Prior Written Intimation: Member must submit layout plan and contractor details 15 days before starting major civil work.
- Zero Structural Tampering: Absolute ban on breaking or altering RCC columns, beams, shear walls, or the external facade.
- Permissible Work Timings: Monday to Saturday 9:00 AM – 6:00 PM; loud demolition or drilling prohibited on Sundays & public holidays.
- Debris Deposit: Society can collect a refundable debris deposit (typically ₹10,000 – ₹25,000) returnable post-inspection.
Statutory Basis: Bye-Law 47 & 48 of Model Bye-Laws
Safety protocols to protect building longevity and neighbor peace:
- Allowed Modifications: Internal painting, modular kitchen, tile replacement, bathroom waterproofing, false ceiling, and electrical rewiring.
- Strictly Prohibited: Chipping RCC load-bearing columns, merging balconies by breaking load walls, altering external window frames, or shifting wet zones over bedrooms.
- Lift Protection: Contractors must line passenger lifts with protective plywood or padding and immediately sweep common lobbies daily.
Tenant Verification, Police Intimation & Non-Discrimination
Flat owners have a constitutional right to lease their apartments. Societies cannot reject tenants based on marital status, dietary preference, or community.
- 8-Day Prior Intimation: Owner must submit a copy of registered Leave & License agreement 8 days prior to tenant move-in.
- Police Verification Mandatory: Police intimation acknowledgment is mandatory for building security under Section 188 of IPC.
- No Discriminatory Bans: Housing societies cannot pass bye-laws banning bachelors, single women, pet parents, or specific faiths.
- Full Common Rights: Verified tenants have equal right to use lifts, gardens, security intercoms, and community amenities.
Statutory Reference: Bye-Law 43 & Fundamental Rights
Rights and responsibilities regarding residential leasing:
- Owner's Absolute Right: An owner does not require society committee "permission" to rent their flat; only prior intimation with registered agreement and police verification is required.
- Unlawful Resolutions: Resolutions prohibiting non-vegetarians, bachelors, or corporate tenants have been struck down by Cooperative Courts as violative of Article 19(1)(e) of the Indian Constitution.
- Gate Passes: Society security must issue resident ID cards / visitor passes to verified tenants without harassment.
Annual General Meeting (AGM) Notice, Quorum & Voting
Statutory deadlines for convening the AGM, mandatory 14-day advance notice requirement, quorum benchmarks, and rules for adjourned meetings.
- 30th September Deadline: AGM must be conducted on or before 30th September of each financial year.
- 14 Days Clear Notice: Notice with audited balance sheet, committee report, and agenda must be delivered 14 clear days in advance.
- Quorum Benchmark: Minimum 2/5th of total members or 20 members (whichever is less) required to start the meeting.
- Adjourned Meeting Rule: If quorum is not present within 30 minutes, meeting is adjourned for 30 minutes and can proceed without quorum.
Statutory Basis: Bye-Laws 95, 96, 99 & 103
Governance standards every housing society committee must satisfy:
- Mandatory Agenda Items: Review and adoption of statutory audit report, appointment of statutory auditor, approval of annual budget, and discussion on major repairs.
- Special General Meeting (SGM): Can be called by the Secretary with 5 clear days notice, or requisitioned by 1/5th of members for urgent community matters.
- Voting Rights: Each primary member has one vote. Associate members can vote only if primary member is absent and Form 10A was submitted.
Pet Rights, Animal Welfare Guidelines & Common Area Decorum
Directives issued by the Animal Welfare Board of India (AWBI) and High Courts regarding pet ownership, elevator usage, and community animals.
- Ban on Pet Bans: Housing societies have no legal authority to ban dogs, cats, or pets or restrict pet breeds/sizes.
- Full Elevator Access: Pets cannot be barred from using society lifts, nor can pet parents be charged extra lift levies.
- Leash & Hygiene Mandate: Dogs must be on leash in common corridors, and pet parents must clean up after their pets immediately.
- Community Animals Protection: Street dogs cannot be relocated; designated feeding points away from children's play zones must be agreed upon.
Statutory Reference: Animal Welfare Board of India (AWBI) Guidelines & PCA Act 1960
Harmonious community living principles for pet parents and non-pet owners:
- Barking Rules: While occasional barking is natural, owners must take reasonable measures to prevent continuous distress barking during quiet night hours.
- Arbitrary Spot Fines Unlawful: Managing committees cannot impose arbitrary spot fines on pet owners without General Body approved bye-law resolution.
- Community Dog Feeders: Animal feeders cannot be intimidated or threatened; harassment of feeders is a punishable offense under Section 506 of IPC.
Managing Committee Accountability, Records Inspection & Cash Limits
Code of conduct for Office Bearers (Chairman, Secretary, Treasurer), member rights to inspect society records, and dual-signatory financial controls.
- Right to Inspect Records: Members have statutory right to inspect society books, audit reports, and vouchers within 30 days of written application.
- Petty Cash Limits: Cash in hand with Secretary/Treasurer is strictly capped (typically ₹5,000 to ₹10,000); all major bills must be paid via cheque/NEFT.
- Monthly Meeting Mandate: Managing Committee must meet at least once every calendar month to review accounts and resolve pending requests.
- Dual Banking Signatories: All bank withdrawals must be jointly signed by Chairman/Secretary and Treasurer; single signature is void.
Statutory Basis: Bye-Laws 112 to 138 & Section 73 of MCS Act
Financial integrity and transparency protocols:
- Annual Returns Filing: Committee must file mandatory annual returns with the Co-operative Registrar within 6 months of financial year close.
- Tendering for Capital Works: Major repair or structural works exceeding ₹1,00,000 must obtain at least three competitive quotations and structural engineer review.
- Automatic Disqualification: Any committee member who defaults on society maintenance for 3 consecutive months automatically forfeits their committee seat.
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Transparent Pricing for Societies of Any Size
Explore our transparent subscription tiers below. Choose the ideal tier for your housing society with an instant 30-day trial.
Starter CHS
Ideal for small standalone buildings and societies up to 30 flats.
Society Pro
Comprehensive ERP suite for medium to large housing societies.
Multi-Society Portfolio
Engineered for property managers, cluster federations, and builder handover entities managing multiple societies.
Township & Federation Enterprise
Tailored for mega townships, federations, apex bodies, and enterprise housing conglomerates.
Frequently Asked Questions
Everything you need to know about setting up and operating your housing society on CHSMGR.
What is CHSMGR Housing Society ERP?
CHSMGR is an enterprise-grade cloud ERP platform designed specifically for housing societies, gated communities, and residential complexes. It streamlines society billing, accounting, gate security, resident directories, and maintenance ticketing in one unified portal.
Does CHSMGR comply with Co-operative Society Bye-Laws?
Yes. CHSMGR adheres to statutory bye-laws for billing heads (including Sinking Fund, Repair Fund, and Service Charges), non-occupancy charges, interest on delayed payments, and complete double-entry accounting with vouchers, journals, and financial statements.
How fast can a new Housing Society get started?
A new housing society can register in less than 2 minutes. The platform automatically provisions standard wings, flat unit types, a starter chart of accounts, and default billing heads with an instant 30-day free trial.
Is resident personal and financial data secure?
Yes. CHSMGR implements strict role-based access control, cryptographic password hashing, automated CSRF validation, and encrypted data transfers. All internal financial and resident records are strictly blocked from search crawler indexing.
What is your Cancellation & Refund Policy?
CHSMGR provides an instant 30-day complimentary trial with unrestricted access to all ERP modules and zero payment or credit card collected upfront. Because every housing society has 30 days to freely evaluate the software prior to purchase, all subsequent subscription fees (monthly or annual) are final and non-refundable. Societies can cancel upcoming renewals at any time without penalty. Review our full Cancellation & Refund Policy.